I approached Mark about reviewing my website as I wanted to find out how well it was working and what I can do to improve it.
Mark provided a thorough review – broken down by category – and then provided a conversation to take me through my options and the choices I had available to me.
I never felt I was being sold to and the advice wasn’t conditional on him getting business. As a result, of course, I’m much more likely to consider him for the next step.