+70%
Platform Wide EngagementÂ
+96%
Enhanced SEO Rankings
+76%
Website and GMB Views
Llanlli Cluster Highlights
Project Scope:Â
Development of a main cluster website and individual websites for seven practices, incorporating administrative tools and ongoing content support.
Objectives:Â
Create a centralised website for the cluster to serve as a directory and information hub for patients • Develop individual websites for seven practices, each equipped with forms to streamline patient communication and reduce call volume • Provide easy access to frequently asked information by repurposing relevant NHS content. • Offer ongoing support and regular content updates to keep the platforms relevant and engaging.
Outcome:
activ Digital Marketing delivered a comprehensive suite of websites, streamlining patient communication and improving access to vital information. The centralised cluster site and practice-specific platforms are regularly updated, providing seamless user experiences and reducing administrative burdens.
The Challenge:Â
The Challenge: The Llanelli Cluster needed a unified online presence to better serve its community.
This included a central website to act as a directory and share updates with patients, as well as individual websites for seven practices to cater to their unique needs.
The practices also required digital tools, such as forms, to reduce call volume and streamline administrative processes.
Additionally, patients needed a convenient way to access frequently asked information, which required integrating and repurposing content from the NHS website.
The Strategy:Â
activ Digital Marketing designed and developed a central cluster website that serves as a hub for patient information and updates.
Individual practice websites were created with user-friendly designs, each featuring custom forms for patient inquiries and administrative tasks, significantly reducing the need for phone calls.
To enhance usability, NHS content was repurposed and organised to provide quick answers to common questions.
Regular content updates and ongoing support ensure the platforms remain current and valuable to users.
The Outcome:
The project successfully provided the Llanelli Cluster with a comprehensive digital presence.
The central website keeps patients informed and engaged, while the individual practice websites offer tailored solutions to reduce administrative workloads.
The inclusion of NHS information and custom forms has improved patient satisfaction by making key resources easily accessible.
With ongoing support, the websites continue to evolve, meeting the needs of both the cluster and its patients.Â
